IROACE Co., Ltd. (hereinafter referred to as "the Company") has established the following Privacy Policy (hereinafter referred to as "this Policy") regarding the handling of users' personal information (referring to "personal information" as defined in Article 2, Paragraph 1 of the Act on the Protection of Personal Information). This Policy explains what personal information the Company collects, how it is used and shared, and how users can manage their own personal information.

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1. Information We Collect

The Company collects personally identifiable information when a user registers for our services, including but not limited to: name, date of birth, address, phone number, email address, and credit card information. When using the inquiry form or submitting comments, we collect the user's name, phone number, and email address.

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2. Purpose of Use

The Company uses the collected personal information within the scope of the following purposes:

• To provide information regarding new features, updates, and promotional campaigns of the services via email.

• To contact users as necessary, such as for service maintenance.

• To respond to comments and inquiries from users.

• To identify users who have violated the Terms of Service or used the service for fraudulent or improper purposes, and to refuse their further use.

• To bill users for paid service plans.

• To analyze browsing and purchase history to inform users of new products and services tailored to their interests. Additionally, such information may be scored and provided to third parties.

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3. Measures for Secure Management

The Company strives to keep personal information accurate and up-to-date, and implements necessary and appropriate measures to protect it from unauthorized access, alteration, leakage, loss, or damage.

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4. Third-Party Disclosure

The Company will not provide personal information to third parties without the user’s prior consent, except in the following cases:

• When required by law.

• When necessary to protect a person's life, body, or property, and obtaining consent is difficult.

• When particularly necessary to improve public health or promote the sound growth of children, and obtaining consent is difficult.

• When cooperating with national institutions, local governments, or their delegates in performing duties prescribed by law, and obtaining consent may hinder the performance of such duties.

• When the Company has notified or disclosed specific items (purpose of disclosure, items disclosed, method of disclosure, and opt-out procedures) to the individual in advance and reported to the Personal Information Protection Commission.

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5. Handling of Anonymously Processed Information

When creating anonymously processed information (information processed so that a specific individual cannot be identified and the information cannot be restored), the Company will:

• Perform appropriate processing according to standards prescribed by law.

• Implement security management measures according to legal standards.

• Disclose the items of information included in the anonymously processed data.

• Refrain from cross-referencing with other information to identify the original individual.

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6. Disclosure and Correction of Personal Information

When requested by the individual, the Company will disclose their personal information without delay. If you wish to be notified of the purpose of use, or request correction, addition, deletion, suspension of use, or suspension of third-party disclosure, please contact us.

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7. Contact for Consultations and Complaints

For questions, concerns, complaints, or other inquiries regarding the handling of personal information, please contact us via the inquiry form.

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8. About Cookies

Cookies are data sent from a web server to a web browser. By referring to cookies, the web server can identify the user's computer, allowing for more efficient use of our website. The files sent as cookies by our website do not contain personally identifiable information. You can disable cookies through your web browser settings.

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9. Dedicated Contact Office

The Company has established a dedicated office and appointed a responsible officer for the handling of personal information. Please direct your inquiries via our contact channels.

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10. Date of Enactment and Revision

Enacted: July 1, 2026